Job Opportunity: Customer Service Rep/Sales Coordinator - Flexible Plastics

Location: Midlands

Company: Our client is a reputable Flexible Plastics company seeking a dedicated professional to join their team as a Customer Service Representative.

Role Overview

The successful candidate will be responsible for delivering exceptional customer service while supporting the sales and operational functions of the company. You will serve as the primary point of contact for customers, ensuring their needs are met efficiently and effectively.

Key Responsibilities

• Responding to customer inquiries regarding products, services, and orders.
• Providing accurate information and solutions to ensure customer satisfaction.
• Maintaining and updating customer records and databases.
• Coordinating with internal teams to resolve issues and streamline processes.
• Processing orders and managing order fulfilment.

Qualifications

• Experience in the Flexible Plastics industry is essential.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficient in using customer service software and Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.

Salary

The role offers a competitive salary based on experience (£DOE).

Why Join our client?

This is a great opportunity to join a company massively investing and expanding. You will work in a dynamic environment with a focus on customer satisfaction and operational excellence. If you are passionate about customer service and have a background in Flexible Plastics, we want to hear from you!

Application Process

If you meet the qualifications and are interested in this exciting opportunity, please submit your application. We look forward to your application!